Why Storytelling is the Most Underrated Leadership Skill in Business

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Samuel Ogbonna

Storytelling might sound like an old-school soft skill, but it actually drives real results, and many leaders still miss it. A well-told story can turn a plain message into something people remember and act on. 

Using LinkedIn as an example, a simple post where a founder shares their journey can hook you in and make you start thinking about how to apply those lessons yourself because you heard the story and saw it works.

From my experience in marketing, I’ve seen it separate average leaders from truly effective ones. That’s why I believe storytelling is the most underrated leadership skill in business.

The Psychology of Storytelling

Our brains are naturally wired for stories. Neuroscience shows that when we listen to a clear story, our brain syncs up with the storyteller (a process called neural coupling) and even releases more dopamine as the story unfolds. That’s why stories grab our attention and stick with us far longer than plain facts.

In one study, 73% of people forgot stats after a single day, but only 32% forgot a story told in the same way.

Think about how you can lose yourself in a good book or movie. Researchers call this “narrative transportation”, when a story pulls you in so much that you tune out distractions and time flies.

In business, stories aren’t just nice extras. They shape beliefs, and beliefs shape behavior. Studies indicate that if leaders share a consistent story across varying touchpoints, there is a shared narrative that actually influences people’s behavior.

When a leader explains a vision or a problem as a story, then they’re not simply sharing info; they’re providing the team with a mental model that makes the goal feel real and motivating.

That’s why storytelling is the most underrated leadership skill in business. It works with how our brains naturally process information and inspires people to act.

Storytelling as a Leadership Tool

The best leaders aren’t just decision-makers, they’re also storytellers. Stories bring abstract goals to life, making them tangible so that people can see, feel, and remember them.

The founder of Apple University, Joel Podolny, puts it this way: “Story makes vision tangible.” In strong cultures, stories of leaders don’t just fade away; people keep telling them, and that’s how the message sticks.

Think about a founder talking about how they started their company. Maybe it began with personal frustration that inspired them to build a prototype. Or a CEO talking about overcoming a big failure.

Those stories cut through the noise of numbers and buzzwords. They help people to connect and get teams to unify around purpose.

And it’s not just talk to make you feel good; research backs it up.

According to a Harvard analysis, storytelling’s ability to reach out to people and inspire action is nothing short of remarkable. It also builds trust.

Numbers alone can feel cold, but if a leader communicates struggles as well as wins, people perceive them as real and relatable. That makes teams more willing to follow their lead.

Why Startups Need Storytelling Most

No place requires storytelling more than a startup. Startups run on vision and urgency, and stories fuel both. At pitch competitions, entrepreneurs who simply read out numbers lose people’s attention. But the ones who begin by relating a story about why their problem is important instantly grab people’s attention.

That’s why experts say that startups that don’t use storytelling put themselves in a serious competitive disadvantage.

A startup brand is its story. I’ve watched early-stage founders leverage stories to keep their teams aligned.

One startup I’m familiar with opens each of its retreats by asking each person to share a time they came to work feeling proud of what they had done. Those personal stories are then tied back to the company’s values, so that they’re real and remembered.

For startups, storytelling isn’t nice to have – it accelerates growth. It appeals to customers, co-founders, and great employees who want to be along for the ride. When resources are tight, a compelling story provides people with something larger to care about and strive toward.

How Leaders Can Build Storytelling Into Their Style

So how do you actually make storytelling part of your leadership, not just something you think about? Here are a few practical ways:

1. Know Your Audience: Begin with empathy: who are you talking to, and what matters to them? A product team may love a scrappy story about testing and building, while a sales team may resonate more with a customer success win.

2. Set up the Scene: Provide a little context so that people can visualize it.

3. Show the Struggle: A good story has some tension. Share more than the happy ending, discuss the struggle, and how you overcame it. It may be unfavorable market odds, a flawed prototype, or a near miss at a deal. People become more engaged when they are told of the struggle before the win.

4. Combine Emotion with Evidence: Statistics are important, but they work better in a story. Rather than tossing out conversion stats, relate the case of a customer whose life was changed, then connect it back to data. The story captures the heart, while the figures support it.

5. Be Human: Drop the corporate mask. Smile, admit your mistakes, and share the funny or struggling moments. Leaders who sound natural, not robotic, get remembered. The best stories are those that employees can replicate easily in their own words.

6. Practice Regularly: Just as all skills get better with time, this one does as well. Practice sharing a brief story at your weekly meeting, writing brief updates about wins and lessons, or encouraging your team to share customer moments. Over time, this turns storytelling into a part of your culture.

Why It’s Time to Take Storytelling Seriously

Storytelling isn’t just a nice idea; it’s one of the most powerful tools a leader can use. Leaders who tell stories don’t just share facts; they create belief, bring people together, and inspire action.

Facts are difficult to remember, but stories stick. A good story makes goals concrete and gives people something to rally around.

If your objective is to become a more effective leader, make storytelling part of your style. It’s simple, it works, and it’s perhaps the most underrated skill that you will ever use.

Featured Image – Freepik

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