How to Conduct Effective Competitor Analysis

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StartUp Growth Guide Staff

competitor analysis

Competitor analysis is like spying on your competition. It gives insight into your competitors and how their market strategies work and helps improve your marketing strategies. The current business scenario makes competitor analysis even more important as the opportunities available in the market are limitless.

Evaluating a competitor’s market position along with their pricing strategy, product range, and advertising enables businesses to strategize effectively for further business growth.

Decide the Purpose of the Analysis

Identify the scope of your analysis and why you want to do it in the first place. Be it any target market or goal audience, your analysis should help you pinpoint all the relevant information around it.

If you want to launch a new product into the market, analyzing the marketing strategies of existing products will also be important. Likewise, if you are launching into a new region, determining existing competition becomes essential.

Next, figure out what questions this analysis should try to resolve. This way, the dynamism in the approach makes the research efficient and tackles the competitive market efficiently. For example, you might ask:

  • What competitive advantages do my competitors have?
  • Why do the customers purchase from the competitors?
  • What makes their product constitute a unique selling proposition?

Competitor analysis is a must and boils down to best practices that can make a huge impact on the analysis and strategic decision-making.

Identify Your Competitors

Direct competitors are companies that sell similar products or services that are aimed at the same audience. If, for example, you own a coffee shop, your direct competitors are other coffee shops.

You can find them by doing market research, looking through industry reports, and studying customer behavior. As a study notes, 33.85% of businesses tend to track 3-5 direct competitors to understand their position in the market.

Source

Indirect competitors offer different products or services that target the same customer needs. In our coffee shop example, indirect competitors like juice bars or tea houses are other businesses that serve drinks to customers. Knowing these competitors helps managers understand the competitive environment in its entirety and research the strategic objectives of the firm.

Be on the lookout for new businesses that could claim a share of your market and new products that can attract your customers. For instance, a starting café near your location or a new fad for cooking coffee at home might reduce your customer base.

These changes can guide your strategy formulation. Often checking on industry patterns and customer activity will prepare you against the surrounding threats and towards the opportunities.

Research Competitor Analysis

Your overall goal of gathering competitor information is to help identify issues that need to be addressed within your own products. In order to understand the competition, start with the product or service in question.

Analyze its features and quality, plus what makes it unique. For instance, a study provided effective ways to measure this strategy by highlighting eight dimensions of product quality in order to enhance the customer experience.

Make sure to also pay attention to the pricing models employed by your competitors. Do they use cost-plus, competitive pricing, or perhaps a value-based pricing approach? Knowing these models can help you set your own pricing. For example, perceive the competition as the customer does, value-based pricing often provides greater profit margins.

Think about how competitors approach market entry. What is their intended target market? What do they want their consumers to think of them? Answering these questions can strengthen your own strategy. Knowing the right industry market segments can lead to greater profitability.

Look at advertising channels and promotional activities supporting the branding your competitors have chosen. What marketing mix do they use? For example, emotionally aligning price with the customer has been shown to significantly increase perceived value.

Find out how competitors deliver their products and services to customers. Do they market through retail outlets, partnerships, or the Internet? You may find value in their methods of channeling information. For instance, e-commerce opened up online distribution as a vital aspect for many players in the field.

Read customer reviews to analyze satisfaction rates, issues, and loyalty trends. Positive reviews show strengths, while negative reviews show weaknesses. A study showed how the number of online reviews has a direct correlation to sales, exposing the undeniable advantage of customer reviews.

Analyze Industry Environment

To analyze this, it can be best understood using Porter’s five forces model, where the focus is on five major areas influencing rivalry in an industry.

1. Threat of New Entrants

Analyze how new entrants can easily penetrate a specific industry. Industries with basic procedural requirements have a higher tendency to expand. The technology sector is a great example where the majority of the new companies are startups simply because of the relatively lower cost involved.

2. Bargaining Power of Suppliers

Analyze the concentration of the supplier’s market share relative to the purchaser. When there is an insufficient number of suppliers dealing with integral components, their prices exceed already bearable levels, and thus greatly diminish the returns realized.

There is always a significant impact on production costs in the semiconductor industry due to the limited number of suppliers for specialized chips.

3. Bargaining Power of Buyers

Evaluate how significant their influence is over the overall pricing and quality of the product, specifically in an adverse occurrence. Voluminous clients instantly get the ability to bargain more value because they have a variety of substitutes at their disposal. In retail, these powerful chains value their reputation and use it to acquire prices from suppliers like every other major supplier.

4. Threat of Substitute Products or Services

Recognize other products and services that can cater to your requirements. The existence of substitutes as an example can impact your pricing strategies. For example, streaming services on the internet have had adverse effects on the sales of cable TV.

5. Rivalry Among Existing Competitors

Look at the competition levels that already exist within your particular industry. Any industry that operates with great rivalry could suffer from aggressive marketing strategies or price reductions such as the fast food industry where other franchises compete with each other’s billing through advertisements and deals.

Keep a close eye on market movements, new technologies, and rule changes. For example, many companies have adjusted to consumer and legal exhaust by implementing sustainability policies due to it being a hot topic issue throughout the years.

Also, conventional industries have been struck by new technology like in the case of taxis and ride-sharing companies.

Evaluate Your Competitive Position

Assessing your competitive position enables your company to understand and identify where it stands against competition while determining possible improvements.

Begin with investigating your products or services in regard to those of your competitors. Consider the following steps:

  • Feature Analysis: Create a spreadsheet with the unique marketing plans for every single offering as well as your competitor’s offerings. This helps you figure out what qualifies as unique and what surpasses the company’s investment potential.
  • Customer Feedback: Compile and analyze the reviews and feedback for your products and those of your competitors. This can help you understand what aspects of your product work well and which may need to be improved to meet customer expectations.
  • Market Positioning: Figure out the status of your brand in the market relative to other brands. Are you aiming for the same market segment? Is the proposition promise transparent and convincing?

Knowing your market share and growth in relation to competition is critical for making informed decisions.

  • Calculate Market Share: Research what percentage of total sales in the industry is accounted for by your company’s sales within a specified period. For instance, in a $30 million market, if your sales are $10 million, you hold around 33% market share.
  • Analyze Growth Trends: Capture your market share in intervals on a regular basis to determine the figures over a longer period of time. Are you moving forward or taking steps behind? This type of competition evaluation will show in what ways your plans are working and which plans are in need of components to work.
  • Benchmark Performance: Identify and check performance indicators (KPIs) such as revenue gained, clients acquired, and profits made against the industry average and select competitors. They can help in revealing areas of strength and factors that need improvement.

Develop Strategic Insights

Start with exhaustive competitor analysis to locate gaps in their performance. For example, if a competitor does not have sufficient distribution reach, you can target them and serve the customers who are not being serviced properly.

A competitor analysis report can reveal the gaps and advantages in the business strategy that can be used to improve and exploit the weaknesses in your approach.

Being alert to risks to your business is just as important. Cybersecurity is ever-increasingly becoming a concern. According to the statistics, almost half of all cyber-attacks are targeted towards small and medium enterprises and about 60% of the small businesses that come under fire do not survive after six months. Ensuring proactive measures can help mitigate such risks.

Formulate Actionable Strategies

Developing a concise market strategy and a well-planned approach will require precise actions from your end. Here’s how to construct actionable strategies:

1. Crafting a Plan Focused on Targeting Gaps Within the Market

  • Product Improvement: Meeting the demands of your customers should be the top priority, hence, updating your services and products accordingly should be vital. Better product management can result in improved performance and enhanced customer satisfaction.
  • Marketing Strategies: To increase company notoriety as well as acquire new customers, strategic marketing campaigns should be executed. Improved marketing efforts can yield a 20-25% better return on marketing expenses.
  • Service Efficiency: Increased competitiveness and improved overall performance can stem from cost reduction and enhanced service delivery efficiencies.

2. Establish Goals With Timelined schedules

  • Setting SMART Objectives: Organizations with well-structured objectives are more likely to achieve their goals as opposed to vague instructions.
  • Time Bound Objectives: Ensure everyone knows what the deadlines for specific goals are. This keeps everyone accountable to get a task done in a timely manner. Make it a habit to check on everyone’s goals to see achievability.

Monitor and Update Regularly

Regularly monitoring and updating your advertising channels, promotional activities, and sales approaches is essential for maintaining a competitive edge and achieving your business goals. Here’s why you should prioritize this practice:

  • Optimize Advertising Channels: By consistently reviewing your advertising platforms, you can identify which channels yield the highest return on investment (ROI). For instance, pay-per-click (PPC) campaigns often deliver a 200% ROI, meaning you earn $2 for every $1 spent. Regular monitoring allows you to allocate your budget more effectively, focusing on the channels that perform best for your business.

  • Enhance Promotional Activities: Keeping a close eye on your promotional efforts enables you to assess their effectiveness in real time. Metrics such as impressions, clicks, and conversions provide valuable insights into how well your promotions are engaging your target audience. An advertising dashboard can serve as a useful tool to track these metrics, offering a comprehensive overview of your campaigns’ performance.

  • Refine Sales Approaches: Regular assessment of your sales strategies is crucial for understanding their impact on your revenue. Key performance indicators (KPIs) like conversion rates and sales revenue reveal how effectively your sales tactics are driving tangible results. By continuously monitoring these KPIs, you can make data-driven decisions to optimize your sales approaches and achieve more successful outcomes.

Conclusion

Conducting an effective competitor analysis is essential for understanding your market landscape and making informed strategic decisions. By systematically evaluating competitors’ offerings, pricing, market positioning, marketing strategies, distribution channels, and customer feedback, you can identify opportunities and threats within your industry.

This comprehensive approach enables you to develop strategies that leverage your strengths and address areas for improvement, ultimately enhancing your competitive advantage. Remember, competitor analysis is not a one-time task but an ongoing process that requires continuous monitoring and adaptation to stay ahead in the dynamic business environment.

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